London Borough of Wandsworth

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London Borough of Wandsworth

Description/Synopsis

Welcome to the Wandsworth Council profile

Our ongoing corporate ambition to deliver high quality, value for money services, including keeping the council tax amongst the lowest in the Country. What matters for us is what works best for our residents.

We have 5 strategic objectives that reflect the Council's priorities and our corporate ambition:

•Delivering high quality, value for money services
•Improving opportunities for children and young people with an emphasis on early intervention and preventative work
•Making Wandsworth an attractive, safe, sustainable and healthy place
•Providing personalised and preventative care and support for adults in need - including those in housing need
•Building a prosperous, vibrant and cohesive community .
These objectives are reviewed regularly and are informed by concerns and priorities gathered through professionally conducted market research, user groups and residents' meetings.

The Council is a £500 million a year business operation; a full-service authority with major responsibilities in education, social services, housing and leisure. It tackles key urban issues of planning, traffic, crime and regeneration and works closely with its partners in the police and the local NHS. From 1st April 2012, we will also have responsibility for Public Health.

Many of our services are delivered directly through a workforce numbering around 7,000 staff. We also work extensively with the private and voluntary sectors and other agencies. There is no dogma that says private or public provision is best.

Our departments

The Chief Executive is Paul Martin, who is also the Director of Administration, as head of the paid service, he is in overall charge of the services provided by the Council.

The Directors’ Board comprises the Chief Executive and the other five departmental Directors. It meets fortnightly to discuss key corporate issues and is responsible for overseeing the discharge of Council policy.

There are 6 Council Departments:

1. Administration Department
2. Children's Services Department
3. Finance Department
4. Housing Department
5. Adult Social Services Department
6. Environment and Community Services Department

 

The following provides more detail about the work of the 6 departments and their divisions:


Administration Department
The Administration Department covers a diverse range of functions embracing both front-line and professional support services. It is organised into 4 divisions:

Deputy Director of Administration: Steve Mayner

Human Resources is the main strategic service overseeing the council's management of its workforce. Staff are the Council's most crucial and valuable asset and as such must be nurtured, developed and retained and this critical activity is led by HR. This is a streamlined service which covers the full range of human resource functions. The HR service has recently been centralised for non school based staff.

The Policy Unit operates at the centre of the organisation. Its primary aim is to initiate, guide and support the development of policy and practice within departments. It also leads on a number of issues which cut across departmental and authority boundaries such as health policy, crime analysis, sustainability and consultation. The work covers all aspects of council services with a strong focus on performance management and improvement.
Community Safety

Valuation Services meet the needs of the council's service departments by providing statutory and other property valuations, managing the council's business lettings on commercial lines, disposing of surplus property on the most advantageous terms and by providing property advice to the council, the executive, committees, members and service departments.


Corporate Affairs is responsible for all aspects of the council's public relations functions, including issuing press releases, preparing the borough newspaper "Brightside". The service has an in-house graphics team and the ability via its print unit to design and produce printed material etc

The Home Ownership Team actively promotes the council's various schemes providing affordable housing for purchase. The Team processes Right to Buy applications and liaises with Housing Associations providing nominees to purchase within shared ownership schemes.

Facilities Management Service (FMS) is responsible for the management and maintenance of the council's centrally administered office portfolio. It is also responsible for providing messengers and couriers.

Property Audit has a role of monitoring the work of the service departments in terms of their property maintenance and capital projects. It critically examines capital bids, project briefs for consultants, feasibility studies and design proposals to ensure that value for money is obtained via the capital programme. It is pro-actively involved in property review.

Borough Solicitor and Assistant Director: Martin Walker

Legal Services manage and provide a comprehensive range of legal support, from both internal and external providers on a competitive and effective basis and with the aim of ensuring compliance by the council with all relevant legal requirements. Legal Services are a vital support service enabling the council, and all Departments, to discharge functions lawfully and to deal with the legal work arising from the council's various activities.

Wandsworth Register Office has a tradition of service dating as far back as the Marriage Act 1836 and the Registration Act 1836. The core duties of the Register Office continue to be the registration of births, deaths, marriages and civil partnerships but these have been supplemented by new functions relating to citizenship.

Electoral Services has at its core the statutory function of compiling the Register of Electors and assisting the Returning Officer with the conduct of elections.

Committee Services Section - the principal functions centre on managing the council's formal decision-making processes and the wide range of issues that this involves. This role ensures that the council carries outs its decision in a lawful, efficient and effective manner which is a prerequisite for good governance.The service also runs various agreed processes, including those related to school admissions and exclusions; it also coordinates responses to complaints made to the Local Government Ombudsman, operates a street naming and numbering service and makes a key contribution to the management of elections.

Support Services cover a wide range of departmental functions including local admin support and advice to managers, financial coordination, and overall departmental administration. This service is also responsible for key areas of corporate support such as the receipt, safe custody, opening and processing of all competitive tender documents, the Leader's Office and the council switchboard. Support Services is responsible for ensuing the council meets its obligations under the Freedom of Information Act 2000 (FOIA), the Data Protection Act 1998 (DPA) and associated legislation.


Corporate ICT - Head of IT & Business Communications: David Tidey

Corporate ICT is responsible for the management and implementation of the council's ICT strategy and ensures that the benefits of technical progress are obtained in the services provided by the council. It takes the lead in arranging for the evaluation of new hardware and software products and in planning the development of the data/voice communications network. It liaises closely with user departments and assists, as necessary, with the formulation and evolution of departmental strategies which complement the corporate strategy.

Director of Public Health: Houda Al Sharifi

Public Health is about preventing disease and keeping people healthy for longer by making changes in society and encouraging people to change personal behaviour. The most powerful example of public health worldwide is to ensure clean drinking water. But the priorities for public health locally include disease prevention initiatives such as routine immunisation for infectious diseases, screening for ill health such as cancer, and programmes such as the promotional of mental health and well-being and smoking cessation.

 

Children's Services Department. Director: Paul Robinson

Planning and Resources Assistant Director: Sarah Harty
Essentially, this area comprises of the back office functions for the division and is made up of Contracts and HR for schools, Financial Services, schools ICT and Office Services and the Planning and Capital Development Team.

Young People and Learning Assistant Director: Sean Dunkling
Focusing on both universal and targeted services for adolescents and comprising of the Teenage pregnancy, 14-19 Development, Lifelong Learning containing Adult and Community Education and Family Learning, Education Business Partnership and Work Experience) and the Integrated Youth Service which comprises of the Youth Offending Team (YOT), Youth Work, Family Recovery Project (FRP), Troubled Families Project, and Youth Support Teams which includes the Leaving Care Service and Resource Centres.

Standards and Schools Assistant Director: John Johnson
Focusing primarily on school improvement and quality of education provided, this includes the Performance and Standards Service, the Curriculum, Professional and Governor Leadership Development Service, the Inclusion Service which incorporates the Pupil Referral Units and Children Looked After Education Support Service (CLAESS), the Education Welfare Service (EWS) and Pupil Services (dealing with school admissions).

Children’s Specialist Services Assistant Director: Mike Benaim
This division carries the bulk of the responsibility associated with Children’s Social Care and comprises of Children Looked After Services, Family and Community Services, Special Needs, Disabled Children’s Services, Schools and Community Psychology Service (including the Parent Partnership Service) and Service and Workforce Development. The services provided include: support for families experiencing difficulties, services for children with disabilities, child protection, residential and foster care for children looked after by the council and adoption services and to facilitate the workforce development needs.

Policy and Development Deputy Director: Mary Evans
This division comprises of the co-ordination of the department’s planning and review function, including work associated with the Children and Young People’s Plan (CYPP) and partnership working with other regulatory bodies. It incorporates the Policy, Planning and Review Service, which collects and analyses pupil performance and schools’ data, the Early Years Service (including support for all early education provision including child minding, support services for young children with special needs and disabilities, children’s centres and three locality-based multi agency early years teams providing targeted and preventative support services), Play and Extended Services which incorporates the Family Information Service, Information and Complaints, 1 O’clock Centres, Playground and Afterschool Development and the Safeguarding Standards Unit.

Relationships with other agencies
In carrying out the council’s duties, the Children’s Services Department has to act in partnership with key agencies, such as the Police, Probation Service and Courts with regard to young people who have been arrested, remanded or convicted.

Working with schools
There is a strong working relationship between the council and all schools. A Headteacher Standing Conference Executive has been established which meets 3 times a year with senior members of the Children’s Services Department. There are also termly meetings with all Heads according to phase. This working relationship extends, not only to those schools maintained by the council, but also to the academies and free schools in the borough, the independent sector and FE/ Sixth Form colleges. There are also a number of other important collaborative arrangements, such as the Secondary Improving Behaviour and Attendance Partnership. Schools, regardless of their status, come together with the LA to discuss, for example, issues such as admissions, funding and major policy areas.

There are also termly briefing meetings for chairmen and vice-chairmen of governing bodies and an annual meeting between the Cabinet Member for Children’s Services and chairmen of governors.

Staff and budget
There are over 250 centrally-based, and approximately 3,400 school-based staff (1,335 teaching and 2,065 support) in the education service. The overall education budget is currently around £129m, which accounts for 48% of the council’s net revenue budget.

The council’s role
The council’s education policies have traditionally had three interrelated aims:-
(a) to introduce the widest range of parental and pupil choice;
(b) to bring the supply of school places into correspondence with demand; and
(c) to raise educational standards in Wandsworth schools.
It is fully behind the ambitions of the Children Act to improve outcomes for children and young people and has taken significant practical steps to reshape provision in order to realise these ambitions.

At the heart of the council’s education policies is the intention that parents and pupils should have the widest possible choice, and that pupils should be taught, whenever appropriate, in like-minded groups. This means supporting selection, specialisation and differentiation where appropriate.

A further feature of council policy is the emphasis on innovation and creativity. Significant changes to the education service have taken place in the borough in the last 12 years as part of the process of improving the quality of education and raising standards in schools. This is set to continue. The council has a crucial role in striving for educational excellence within an increasingly enabling environment. 37% of the borough’s schools are currently judged to be outstanding by Ofsted and a further 50% are judged good. The successful candidate will be expected to play a major part, both in operating within this diverse and changing environment and in developing and implementing council policies.


Education services

Nursery education
There are 50 nursery classes attached to primary schools (34 community, 12 voluntary-aided and 4 foundation), and 3 separate maintained nursery schools offering a mixture of part- and full-time places. In addition there are around 120 non-maintained providers of free early education. The council also commissions 19 Children’s Centres and provides a range of services for young children with special needs. The council’s policy is to provide a nursery place for every three-year-old in the term after their third birthday. From September 2013 this will be extended to some 2 year olds.

Primary schools
There are 56 primary schools (54 JMI, 1 infants, 1 junior) taking about 17,746 pupils. 19 of the schools are voluntary-aided (9 Church of England, 9 Roman Catholic and 1 Muslim). 31 are community schools, 5 are foundation and one is an academy. Children generally enter reception classes in primary schools in the September of the school year in which they become 5. Three free schools (legally academies) will open in September 2013.

Secondary schools
There are 10 secondary schools taking about 7,317 pupils. There are 6 academies, 1 foundation all-girls school; 1 voluntary aided co-educational Roman Catholic denominational (11-18) school); an all-boys community school, and a voluntary-aided Church of England secondary school offering specialist provision in music.

Special schools and units
There are 7 special schools in the borough, of which 6 are judged outstanding by Ofsted and one is good. 3 of them offer boarding places and 1 is located outside the borough in Kent. 2 schools for the hearing and visually impaired offer provision on a regional basis. In addition there are three pupil referral units (secondary primary and medical) 2 of which are judged outstanding by Ofsted and one good. There are two units for the hearing impaired one attached to a primary and one to a secondary school. The council also runs a primary language centre for children with literacy and language difficulties and has set up two nursery, two primary and one secondary Autistic Spectrum Disorder Units and one primary moderate learning difficulties unit. Further ASD units are planned across both phases.

Further and adult education
There is 1 further education college and 1 sixth form college located in the borough. There is an extensive adult education programme with funding channelled from the Learning and Skills Council by the council. South Thames FE college, delivers a large part of this programme on behalf of the council under the umbrella of the Federation Agreement and contract. The council also runs the Putney School of Art and Design, which is managed by the Children’s Services Department. In recent years the number of providers operating in the adult and community education field has increased significantly.

Education Business Partnership (EBP)
BEST (Business Education Succeeding Together) manages a work experience and work related learning activities programmes for students aged 14-19 years old. BEST brokers relationships with employers to increase the knowledge and skills of young people of the world of work.
 

Finance Department

The Director of Finance is Chris Buss. He is also Deputy Chief Executive.

Department's Aims and Structure: The department shares all the council's aims: highest quality and best value of services, responsiveness to and integrity with customers and development of staff. The customers of the Department's services include most borough residents (as taxpayers, claimants, tenants, debtors and electors), councillors and other council staff, and a host of others who have dealings with the council (such as creditors, contractors, lenders, borrowers, central government departments and agencies, auditors and voluntary bodies). The special role of the Finance Department is to be responsible for the proper administration of the financial affairs of the council and, in particular to champion value for money, lower spending and prompt collection of income.

The Department has seven heads of service reporting to the Director of Finance. Members of the Directorate have responsibility for advising council members and senior officers in other departments on a major group of council services. A brief outline of the service areas is provided below:

Corporate Finance - Head of Corporate Finance: Mike Hall

The service is responsible for the council's corporate budget and accounts, general government grants, liaison with the External Auditor and the development of IT strategy for the council's financial information system. The service is the client for the Accounting Services contract which is operated in-house. Council insurance matters are arranged and monitored through the service, which also advises the council's Directors Board on Risk Management issues. Also responsible for treasury management, capital accounting, investments, banking and financial references. A small team of Finance Consultants providing financial services across the council, reports to the Head of Corporate Finance.

Service Finance. Head of Service Finance: Fenella Merry

Service Finance deals with all functions and issues relating to the council's service departments. Five financial groups support the departments with Finance and Administration being covered by one group. The service prepares budgets and accounts, vets all service proposals and advises on tax issues.

Audit. Head of Audit: Paul Guilliotti

The service provides the council's statutory internal audit function and undertakes statutory responsibilities for the proper administration of the council's affairs and reporting unlawful financial actions. An internal audit contractor, currently Deloitte & Touche, carry out the cyclical audits under a four-year contract. The Benefit Fraud Team and the council's Procurement Advisory Group are also based in this service.

Pensions, Payments and Support. Head of Pensions, Payments & Support: Bob Claxton

This service is responsible for the provision of payroll and pension services across the council and for the administration of the council's pension fund. the service also provides departmental support services in relation to IT, including the management of a number of major departmental systems, procurement and office management.

Revenue Services. Head of Revenue Services: Kevin Legg

Responsible for income collection arrangements including rents, council tax, business rates, service charges, mortgages, education recoupment and home and day care charges. Responsible not only for Revenue Services but also for promoting good practice in all council services for income accounting and collection. The rent collection and service charge functions as part of a Housing Management Service operated in partnership with the Housing Department.

Benefits Service. Head of Benefits and Customer Services: Kristina Watson

Responsible for the calculation and payment of housing and council tax benefit and Customers Services for the Council. THe Head of Benefits and Customer Services leads the largest service in the department composed of a staff group of about 120, dealing with the implementation of new legislation and the processing of almost 26000 claimants for benefits at any one time. Also has responsibility for the council's One Stop reception and from November 2012, the council's switchboard.

Economic Development. Economic Development Officer: Nick Smales

The Economic Development Office runs a wide range of programmes to support local employment, training and regeneration within the borough. The Service is responsible for managing capital projects in consultation with a wide range of other council services.

Design Service. Head of Design Service: John Cornish

The Design Service are responsible for maintaining all of the council's non school operational property and for procuring and managing all of the council's energy requirements. They also act as a professional building consultant winning work in competition with the private sector for major projects.


Housing Department

The Director of Housing is Roy Evans. The department is located at 17-27 Garratt Lane (opposite the Southside Shopping Centre). The Director is supported by a Deputy Director, five heads of service and the Directorate Support Team.

The Directorate this office performs specialist systems (e.g. IT Finance, office management and personal support to the department as a whole.

Housing Strategy and Resources Division's responsibilities include preparation of housing strategies, policy development, housing advice, lettings and homeless persons. It also liaises with Housing Associations over new housing provision. The Division also has responsibility for strategic housing technical matters including meeting Decent Homes standards for all council housing stock and private housing as well as responsibility for enforcement action and renovation grants in relation to private housing, together with adaptation of vacant and occupied properties for disabled service users.

Housing Management Division Deputy Director - Brian Reilly

The Council's housing stock is managed by this Division, except those run by Resident Management Organisations (RMO's) where residents have voted to take over the management of their homes. Area Housing Teams are the first point of contact for most enquiries and they are responsible for the day to day management of the housing stock. This includes all repairs and tenancy matters. This division also manages Wandsworth Emergency Control, Warden Services, the Wandsworth Alarm Telephone Care Helpline (WATCH), major works, engineering services and leasehold services.

Strategic Objectives -

•maintain and improve the borough's housing stock
•maintain and improve the supply of affordable housing to own and rent
•promote a range of housing options for a range of housing needs
•maintain and improve community safety and the protection of the environment
•encourage resident and stakeholder involvement and participation in the delivery of a quality housing service.
Other Housing-related Services

Other departments also contribute to the housing service. For example, rents and service charges are collected by the Finance Department. This department is also responsible for Housing Benefit. House Sales, portable discounts and shared ownership are the responsibility of the Administration Department's House Sales Team. The Environment and Community Services Department is responsible for dog control and waste collection and recycling.

 

Adult Social Services Department Director: Dawn Warwick

The department has a workforce of approximately 500 staff. Social work and occupational therapy staff are located in offices in central Wandsworth and in hospitals serving the borough. Most of the Department's care provision is provided under contract from the independent sector. In addition the voluntary sector is commissioned to provide a range of open access services. Through Direct Payments and Personal Budgets, service users are directly employing personal assistants and directly accessing a range of services specific to their needs.

Operations Division Assistant Director: Kerry Stevens

(Community Adult Team; Integrated Learning Disability Social Work and Health Team; Community Mental Health for Older People; Service Standards and Leadership Improvement; Statutory Review and Project Team)

Commissioning, Partnerships and Procurement Division Assistant Director: Rob Persey

(Seconded Mental Health Services; Commissioning; Procurement; Policy & Performance; Business Support)

Business Resources Division Assistant Director: Alistair Rush
(Learning & Development; Finance; Information Systems; Access and Information; Provider Services)

Our Department (DASS) helps people cope with their life when they cannot do so themselves because they are frail, disabled, have a sensory need, long-term illness, a mental health problem or are vulnerable, including as a result of substance misuse. We aim to support and safeguard people to live as securely and independently as possible with personalised services and to contribute to life in the community. We also help those who are caring for people who cannot look after themselves, and provide support to those who are paying for and organising their own support. Everyone is treated as an individual and people decide what kind of support or care would be suitable for them. We aim, wherever possible to help people to live fulfilled and independent lives in their own homes and among their own communities. The health and well-being of the population is a primary concern for the council which works closely with NHS Wandsworth to address the health improvement targets set out in the Sustainable Community Strategy.

Following a phased introduction, personal budgets are now our standard approach for all service users using community services. Personalisation enables people to have control and be creative about the kind of services they arrange to help them.

When people can no longer live without full-time care, the Department can assist in making arrangements to live in a care home, working jointly with the NHS when nursing care is required.

The council manages a joint health and social care community learning disability service under a partnership arrangement with NHS Wandsworth.

For people who are mentally ill, social work services are managed as part of an integrated service by the South West London and St George's Mental Health Trust under a partnership arrangement with the council.

 

Environment and Community Services Department

The Director of Environment and Community Services is Tony McDonald. This department is a multi-discipinary organisation of technical, professional and operational employees maintaining and improving the environment including any necessary enforcement or regulated activity.

The department is accountable to most Overview and Scrutiny Committees of the council for much of the work it undertakes. It also reports to other committees such as Planning Applications and both the Licensing Committees concerning concerning matters within their terms of reference.

Engineering Services. Assistant Director (Engineering Services): Bob Langridge

This service sets the policy for the borough highways and associated infrastructure through the traffic and highways group. The group is responsible for matters relating to the improvement of the borough's public highways; planning strategic road improvements; footpaths; traffic schemes; commenting on planning applications; road safety and accident prevention. It also deals with highway comments on land searches and school crossing patrols. It is also responsible for Customer and Permit Services, Concessionary Travel and Customer Services Client Support teams which provide a central point from which the public can gain access to information and advice.

The parking policy and operations group has responsibility for formulating parking policy, implementing and reviewing the council's controlled parking zones and for monitoring the activities of the contracted parking enforcement, vehicle removal and cash collection contracts. The parking notice processing office deals with all aspects of fee recovery and appeals in respect of parking penalty charge notices. This group also includes the permit fraud team.

This division is also responsible for street cleansing, refuse and recycling collections, street trading, public conveniences. Many of which are operated by external contractors.

Finance and Support Services. Head of Finance and Support Services: Steve Gray

Finance and Support Services division is responsible for supplying a full range of financial, technical and staff management advice and support. This includes advice and guidance on all financial and budgetary control aspects of the department, such as financial regulations, standing orders, budget planning, setting and forecasting, for both revenue and capital expenditure. The department has an annual turnover of around £81million; this division sets and monitors procurement strategy for the department.

The Business Support team provides secretarial and management support to the Director's office and provides and supports a comprehensive document management service for the department.

The Policy and Performance team provides input and support to departmental and corporate initiatives, policies and strategies and helps maintain the security accreditation ISO 27001. The team also supports and advises community groups with funding.

Leisure and Culture. Assistant Director (Leisure and Culture): Paul McCue

This division consists of the following services:
• security, arts, events. filming, public halls and community centres
• library and heritage service
• parks and leisure


Security, arts, events, filming, public halls and community centres


The Events Police & Support Service provides policing and stewarding resources to events that take place in the borough's parks and open spaces. They also liaise closely with the Safer Parks Team provided by the Metropolitan Police Service (MPS) and a variety of other enforcement agencies to ensure that bye-laws and other regulations are adhered to.


The Arts Team promotes, enables and delivers a wide range of arts activities and manages Arts Grant funds and Service Contracts with organisations such as Battersea Arts Centre. They produce events including the annual Arts Festival, Artist's Open House and Young Performer competition, and are responsible for the arts and exhibitions programme at the Pump House Gallery in Battersea Park.


The Events Team is responsible for the management of event bookings in all parks and open spaces and organise a variety of council events throughout the year, including the annual fireworks display in Battersea Park.


The Filming Team is responsible for managing film location opportunities across the borough and maximising the use of council-owned premises for filming. They also manage the annual Wandsworth Film Awards, which funds short films produced by up and coming film makers in the borough.


The Public Halls and Community Centre team is responsible for promoting and managing the use of the Grade II listed Civic Suite for conferences, weddings and a range of other functions, and for Chatham Hall and Open Door and Wilditch Community centres which cater for smaller groups and community bookings.

Parks and Leisure

The Leisure and sport Service is responsible for leisure centre management, sports facilities and sport and physical activity development. Wandsworth's leisure facilities include four leisure centres and two recreation centres, two athletics tracks, tennis courts, synthetic turf pitches, Barn Elms Boathouse and Tooting Bec Lido. The Sport and Physical activity Development team works with the community to develop sport and physical activities for all age groups. The team is responsible for events such as London Youth Games and Active Wandsworth Awards.

The Parks Service looks after 349 hectares of parks, commons and open land and maintains all the council's trees. There are around 600 allotment plots across the borough. It is also responsible for progressing the development of the Wandle Valley Regional Park.

The Bereavement Team is responsible for five cemeteries and Putney Vale crematorium and for the day to day management and operation of North East Surrey Crematorium in Morden. The team provides sympathetic burial and cremation facilities.

Putney School of Art and Design, offers a wide range of high quality learning opportunities in the visual arts for adult learners.


Operational Services. Assistant Director (Operational Services): Kevin Power

Operational Services provide a wide range of services to both council departments and other organisations. It acts as the council's consultant and contractor on highways work including winter gritting. The Building Maintenance division provides 365 days a year 24 hours a day cover on housing properties and public buildings while the Transport Section provides and maintains the council's vehicle fleet. The On Street Services Group enforces the provisions of the Highways Act including dealing with abandoned and untaxed cars. Contract Transport is Wandsworth Council's term contractor to both the Children's Services and the Adult Social Services Departments for the provision of Transport Services. It provides 35 coaches- crewed by experienced PSV drivers and suitably trained welfare escorts to meet the varied needs of service users. All of these services are provided following exposure to competitive tendering, which ensures that the council achieves value for money. Operational Services also lead and provide the council's on site response to all emergencies and disasters.


Planning and Environmental Services. Assistant Director (Planning and Environmental Services: Seema Manchanda

The service is responsible for the promotion and management of development and building work in the borough, and for conservation and improvement of the environment . It is also responsible for enforcement, advice and educational health and trading standards legislation.

The Development Management division is responsible for dealing with planning applications, related enforcement, appeals and public inquiries. The Building Control division works comply with Building Regulations, Building Acts and Byelaws and also deals with dangerous structures and means of escape provision. The forward Planning and Transportation division formulates policy to both guide developments in the borough and to protect and improve the environment. The division also deals with the development of public transport issues generally, the development of the council services Transport Initiative and School Travel Plans and implementation of the bus priority and walking measures.

Environmental Services and Trading Standards deals with food safety including inspection of all types of food premises and responding to complaints about contamination of food, hygiene and food labelling. It also controls pollution locally, investigating nuisances, and monitors air and water quality. A Noise Control Service is provided both during and outside normal office hours.

A growing area of importance is licensing, particularly of premises selling alcohol, but also including night cafes, amusement arcades and public entertainments. Business premises are inspected to ensure that conditions are satisfactory and with due regard to health and safety. The division is also responsible for Trading Standards. A Pest Control Service is also provided, dealing with most types of rodent or insect infestation.

Diversity and equality

Wandsworth Council is an Equal Opportunity Employer

This means:
• that the Council is committed to ensuring that every employee is treated fairly: in day to day work, promotion and training.
• that every job applicant is given an equal chance when they are considered for jobs.
• that the Council aims for its workforce to reflect the composition of the local community.
• that the Council will not accept discrimination in respect of age, disability, gender reassignment, marriage and civil partnerships, race, religion or belief, sex or sexual orientation in its workplaces.

What action is being taken?

The Council is already doing a number of things to make equal opportunity a reality. They include:

• monitoring performance against national or local equality indicators;
• monitoring the recruitment process to ensure people are selected, promoted and treated on their individual merits and abilities;
• delivering training courses in skills and personal development to improve opportunities and to help managers and employees gain the skills and knowledge to be able to meet effectively the needs of the community;
running courses and events for managers and staff on equality and diversity;
• offering a variety of flexible working options where appropriate;
• ensuring the Council’s workplaces are accessible for people with disabilities;
• ensure that the profile of senior officers in the Council reflects the Borough population;
• ongoing review of existing policies and procedures to ensure it continues to meet legislation and
• carrying the ‘two ticks’ disability symbol on all job advertisements, which means:-
- interviewing all applicants with a disability who meet the minimumcriteria and considering them on their abilities;
- making every effort when employees become disabled to make sure they stay in employment;
- ongoing discussions with employees with a disability to develop and use their abilities;
- making disability awareness training available to all employees;
- reviewing commitments annually to progress future plans.

Living & Working

The borough is the largest in inner London with a growing population in excess of 280,000. Wandsworth is a borough of great contrasts. In many ways, it resembles a leafy outer suburb with attractive residential areas and vast expanses of parks and commons.

There are five distinctive town centres - Balham, Battersea, Earlsfield, Putney, Roehampton and Tooting - each of which has its own distinct character. This varies from areas of inner-urban industrial and commercial activity and high density housing to the many open spaces like Putney Heath and Tooting, Wimbledon and Wandsworth Commons.

There is a vibrant ethnic and cultural mix. Around one in five residents are black or Asian with the biggest minority communities in the south of the borough in Tooting.

The business sector is especially dynamic with more start-ups among small and medium-sized enterprises than anywhere else in the capital - many of them serving the fast growing IT and media industries.

It's a borough with a buzz - and that makes it a great place to work. Accommodation as in most parts of London can be expensive but there are still affordable areas for first time buyers and good public transport connections. Wandsworth is served by a range of public transport, with many bus routes, Underground stations and railway stations, the best known being Clapham Junction, reputed to be the busiest in Europe. You can get to almost anywhere from Clapham Junction!

The council aims to run its services as efficiently as possible and keep council tax bills affordable. The average Wandsworth council tax bill is the lowest in the country.
 

Find us

Find us: Wandsworth Borough Council, The Town Hall, Wandsworth High Street, London SW18 2PU

Switchboard: 020 8871 6000

Council offices are concentrated in Wandsworth Town centre.

Getting to us:

Wandsworth is on the London South Circular route and the Town Hall can be reached via the A3, A217, A218, A3209 and the following public transport services:

Bus routes:
28, 37, 39, 44, 87, 156, 170, 220, 270, 337, 485

Rail:
Wandsworth Town (1/2 mile) - regular trains between London Waterloo and south west London provided by South West Trains. 5 minute walk to the Town Hall or by buses 28 or 44.

Clapham Junction (1 mile) - regular trains to/from London Waterloo, London Victoria, Gatwick airport, Brighton and the south coast, and Watford Junction provided by South West Trains, Southern Trains, Gatwick Express and Silverlink Trains, then by buses 37, 39, 77a, 156, 170, or 337 to the Town Hall.

London Underground:
East Putney - (1 mile) - District Line service to/from Edgware Road and Upminster, both via Earl's Court station, then by buses 37 and 337 to the Town Hall.

Parking:
We regret there are no parking facilities available at the Town Hall for visitors. Visitors should either use nearby street parking or the car park at Southside shopping centre - entrance is via Neville Gill Close behind the centre.
 

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Nine Elms roadshow heads for the Doddington and Rollo Estate
The team will be on hand to answer any questions about the local opportunities and benefits that are being created through the area’s regener...
Working in Health and Social Care
IN TEN years' time it's estimated that 2.2 million people in England will be employed in adult social care – well over half a mi...
Do you care enough to care?
Cllr Dora Dixon Fyle, cabinet member for adults, arts and culture, said: “Quality of care is a national issue but in Southwark we are tacklin...
Come and work for Zoom Nurseries
At Zoom Nurseries we are passionate about childcare. We are as enthusiastic and dedicated today as we were when we opened our first nursery in 2003...